Return and Cancellation Policy

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Return Policy

1. No Returns:

• Due to the nature of our products, we do not accept returns. All sales are final.

2. Exceptions:

• We only accept returns for items that arrive damaged or defective. If your item arrives damaged or defective, please contact our customer service within 24 hours of receiving your order to arrange for a replacement.

Cancellation Policy

1. Order Cancellation:

• Orders can be canceled within 2 hours of placing the order for a full refund.
• To cancel an order, contact our customer service at info@opulentgiftings.com

2. Customized Orders:

• Personalized or custom orders can only be canceled within 4 hours of placing the order. After this period, cancellations are not allowed as the item will have entered the production process.

3. Processing Refunds for Cancellations:

• Refunds for canceled orders will be processed within 7-10 business days.
• Refunds will be issued to the original payment method.

Additional Information

1. Damaged or Defective Items:

• If an item arrives damaged or defective, please contact our customer service within 24 hours of receiving the order.
• We will provide a replacement or issue a full refund, including any shipping costs.

2. Contact Information:

• For any questions or concerns regarding returns or cancellations, please contact our customer service team at info@opulentgiftings.com. 

3. Policy Updates:

• We reserve the right to update or modify this policy at any time. Any changes will be posted on our website and will be effective immediately.